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Frequent Questions
How much do you charge?
It depends the size of the place. We guarantee affordable prices. Click on "get free instant quote" and you will receive the price in seconds.
Do you charge hourly or a flat fee?
For general cleaning, we only offer flat fee deals, you pay a fixed price, and we will stay until we finish the checklist.
For all deep cleaning packages, we charge hourly. (Deep Cleaning, Move in and Move out etc)
Do you provide equipments and products?
Yes, you don't need to provide anything.
Do you have police checks?
Yes, all cleaners have updated police checks.
What services do you provide?
General cleaning: We offer standard cleaning packages or custom packages. This is ideal to maintain your place clean. Includes cleaning the kitchen, bathrooms, dusting, wiping, vacuuming and mopping floors.
Deep Cleaning, Window Cleaning, Spring Clean, End of Lease: Maybe your place needs a deep cleaning for an upcoming inspection, or it has been many months that you don't do a deep clean, or even you are moving in or out of a place. We have the equipments and training to provide an amazing job.
Housekeeping: We provide a variety of housekeeping tasks: washing, ironing, folding clothes, organising objects and toys, cooking. Basically anything you need in this regard. It's a life changer to have us every week to help with all of these tasks. Mums and busy professionals love this one here. For some people, it is like a gift. They had a stressful month, so they book us to help them, so they can unwind, and rest.
Airbnb/Hotel/Motel/Hostel/Shared house: You can outsource 100% of your airbnb cleaning to us. We will sanitise, replace linen and refill consumables, and you will get amazing reviews. We can customise our checklist to meet your specific needs. We provide affordable rates for airbnb, so you can focus on your business and leave the cleaning with us.
Commercial Cleaning: We provide cleaning for offices and cafes. We are able to clean your business after hours. You will receive an invoice each week with the hours worked, we work seamlessly with business owners and financial teams. All our cleaners are trained fortnightly, have insurance and police checks, so your business will be in good hands.
Do you provide NDIS and Aged Care Cleaning?
Yes. When you are booking with us, please let us know you need a NDIS/Aged Care cleaning, and we will explain to you how it works.
Do you provide one-time cleaning or just regular cleaning?
We provide both. What matters is that it fits your schedule and you are happy with it.
Do I need to pay in advance?
You only pay us after the cleaning is finished. You are 100% safe with us.
Will I always have the same cleaner?
If you book and like the results, you will always have the same cleaner assigned to your place. We understand that you will feel more comfortable, safe and happy with the same cleaner every booking you make. We will only change the cleaner if you request a change.
What if I don't like your cleaning?
Human mistakes happen. We have a 100% satisfaction guarantee. If we do let you down, just send us a message and we will come back to redo the work that you didn't like the results, at no extra cost. Just text us a video or image to explain what you did not like, and we will come back to fix it.
Check here to understand how our satisfaction guarantee works.
Do I need to be at home during your cleaning?
There is no need. Of course we would like to meet you. But if you are busy, you can leave the keys with us. All our cleaners have updated police checks and insurance, you are 100% safe with us.
Is PF Cleaning 100% Australian?
Yes, PF Cleaning is an 100% Australian Business, with an active ABN. Victor and Lorrany are the owners, and they live in Adelaide, South Australia. When you hire us, you are helping the local economy.
Can you provide an eco friendly cleaning?
Yes, if you prefer, we can use 100% natural products to clean your place. Just let us know.
Where is the company based?
We are based in Adelaide, South Australia. We don't have an office. The administrative staff work from home, and the cleaners go from their homes to your place.
Do you have an ABN?
Yes, our ABN is 77 848 236 513.
Can you provide an invoice for your service?
Yes. After we finish the service, let us know and we will send you via email or text message.